If you are considering using 24/7 Solutions as an after ours solution our advice to you is to take the opportunity now as we guarantee it will significantly improve the quality of your product offering to your clients. Provide freedom in your personal life. Remove stress and resentment from overworked consultants.
Travel Together has been using 24/7 Solutions since September 2008 . It is a seamless solution, we simply transfer the phones over and can go home confident in the fact that highly professional staff will immediately handle and resolve after hours situation
In our opinion the handling of after-hours calls can make or break relationships with clients. The feedback from our clients (and we check it regularly) is that our after-hours service is the “icing on the cake” :– it completes our range of services and is a constant reminder to our clients, in an emergency situation, how important our services are to them
From both our clients’ and our perspective the 24/7 after hours consultants are part of the Travel Together team. They are completely accountable, each morning we receive an email on the previous night’s calls. This means that if required we can take action with the client to quickly resolve any issues
Orba Travel Brokers, Perth
For several months we went through the process of deciding, on behalf of our clients, if we required a true 24×7 solution. Having concluded this would, indeed, be a valued addition to our range of corporate solutions, we had no hesitation in contracting the services of 24/7 Solutions
To date we have been very impressed by the manner in which 24/7 Solutions consultants have handled our varied and at times demanding customers. In fact, we now truly wonder how we ever managed without them! All aspects of their dealings with our customers have been handled both promptly and efficiently and in a very courteous and professional manner
We would have no hesitation in recommending their services”
Andy Buerckner – Director – Platinum Travel Corporation Melbourne
“The professionalism, care and speed delivered by the After Hours team always fully meets out client’s requirements in both corporate and leisure. The team do an exceptional job with our clients and it makes it incredibly easy to promote our 24/7 service knowing they’ll be so well taken care of.”
Orbit World Travel Professionals
World Travel Professionals has been with 24×7 Solutions since 2011. The peace of mind of round the clock personal support that is offered to our clients is invaluable.
They are the experts when it comes to emergency assist.
24×7 have taken the stress off from our management team, they have taken the responsibility of having to find the right staff to cover the after-hours roles.
WTP have complete confidence with the after-hours team and our clients are just delighted with the service they receive. Highly recommend their service and freedom it has given our company.